Help & support
How can we help?
For help with Campain Studio, email us at Myg22414@gmail.com. Include the email on your Studio account, what you were trying to do, and any error message. Never send your password, sign-in link, payment-card number, or secret API key.
Sign-in link
Enter your account email in the Studio and choose Send sign-in link. Open the email link on the same device where you want to use Campain Studio. Check Spam if it does not arrive.
Install on your device
Tap Install app in Campain Studio. If your browser supports one-tap installation, it will open the install prompt. Otherwise, this page shows the manual steps: on Android or desktop, choose the browser’s install option; on iPhone or iPad, open Campain Studio in Safari, tap Share, then choose Add to Home Screen. This installs a shortcut to the private web app; it does not create an App Store or Google Play app.
Credits or payment
Credits belong to the account used at checkout. Check the email you used to sign in and tap Refresh beside the balance. If a paid purchase is missing, email support with the purchase date and amount. Do not include card details.
Generation or downloads
Image and video jobs may take time. Keep the Studio page open while a job is processing. If a result is ready, use the download control to save a copy; generated media may be stored temporarily by the selected provider.
Report harmful or rights-infringing content
Email Myg22414@gmail.com with a description of the content and why you are reporting it. For a copyright report, include the work you own or represent and the location of the material in Campain Studio. Do not email passwords, sign-in links, or payment-card details.
Account deletion
Use Delete account in the Customer account section. Cancel an active Premium subscription first. Deleting your account does not remove creations saved in your browser; clear the app’s website data to remove those local files.
Read our Privacy Policy and Terms of Use.